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Palatine and Surrounding Areas
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Shelter, Inc.

Nonprofit
24-Hour Referral Line

If you or a child or adolescent you know are in crisis, Shelter, Inc. is available 24 hours a day, 365 days a year to help you locate appropriate services. To make a referral for placement, call our 24-hour Referral Line at 847.255.8060 Resources and learn more: https://www.shelter-inc.org/24-hour-referral-line-and-additional-resources/

Monday-Sunday (24 Hours)
Crisis/Hotlines

NW CASA (Northwest Center Against Sexual Assault)

24/7 Crisis Hotline, Medical Advocacy, Trauma Counseling, Legal Advocacy, Education & Training

Help for those who have been assaulted - counseling, medical advocacy in emergency rooms and legal advocacy in police stations and courts.

Please call 847-806-6526 for hours of operation.
Crisis/Hotlines

National Domestic Violence Hotline

Crisis Hotline

Monday - Sunday (24 Hours)
Crisis/Hotlines

Mujeres Latinas en Accion Crisis Hotline 24 hour IL Domestic Violence

Crisis Line, Sexual Assault, Empersarias del Futuro, Community Education, Latina Leadership

Our offices are a safe space for Latinas and their families, immigrants, and survivors of domestic violence and sexual assault. We offer healing, prevention, crisis intervention, individual & 7 different counseling groups, adult & child therapy, legal & medical advocacy, community education, professional & volunteer training and referrals to resources.

Monday - Friday
Crisis/Hotlines

National Crisis Text Line

Crisis/Hotline

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Monday - Sunday (24 Hours)
Crisis/Hotlines

National Human Trafficking Hotline

Government
Crisis/Hotline

The National Human Trafficking Hotline connects victims and survivors of sex and labor trafficking with services and supports to get help and stay safe.

Monday - Sunday (24 Hours)
Crisis/Hotlines

National Suicide and Crisis Hotline

Crisis/Hotline

988 is the a three-digit dialing code that will connect callers in crisis to trained counselors that will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

Please call Call 988 for hours of operation.
  • Call 988
Crisis/Hotlines

SASS Crisis Line Hotline Screening, Assessment, and Support

Government
Crisis/Hotline

Screening, Assessment and Support Services (SASS), is a crisis mental health service program for children and adolescents, who are experiencing a psychiatric emergency. SASS agencies provide intensive mental health services for eligible children and youth who may need hospitalization, or community based mental health care. SASS services are available by calling the CARES line.

Please call 800-345-9049 for hours of operation.
Crisis/Hotlines

WINGS Domestic Violence Crisis Line

Crisis/Hotline

Please call 847-221-5680 for hours of operation.
Crisis/Hotlines

YouthOutlook -LGBTQ+

Crisis/Hotline

Please call Text REACH to 741741 for hours of operation.
Crisis/Hotlines

NAMI - National Alliance For Mental Health/Barrington

Crisis/Hotline

NAMI Chicago refers community members to over 700 resources through our free Helpline, open seven days a week. See our website for resources that we have found helpful to many. This is not an exhaustive list - call us at 833-626-4244 to talk through your needs.

Please call for hours of operation.
Crisis/Hotlines

National Sexual Assault Hotline

Crisis/Hotline

RAINN is the nation's largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country. Check the website for hotlines links and phone numbers for Spanish speakers, male survivors, National Street Harassment Hotline, and DoD Safe Helpline for members of the U.S. military and their families.

Monday - Sunday (24 Hours)
Crisis/Hotlines

SAMHSA National Helpline

Government
Crisis/Hotline

SAMHSA’s mission is to lead public health and service delivery efforts that promote mental health, prevent substance misuse, and provide treatments and supports to foster recovery while ensuring equitable access and better outcomes. SAMHSA envisions that people with, affected by, or at risk for mental health and substance use conditions receive care, thrive, and achieve wellbeing.

Monday - Sunday (24 Hours)
Crisis/Hotlines

Safe-2-Help

Government
Help Line

Safe2Help Illinois is a 24/7 program where students can use a free app, text/phone, and website (Safe2HelpIllinois.com) to share information on school safety issues in a confidential environment.

Please call 844-472-3345 for hours of operation.
Crisis/Hotlines

The Trevor Project

Hot Line

Reach out to one of our trained counselors. Call, text, or chat with us anytime you need support. If you are thinking about suicide, or feeling lonely, we’re here to listen.

Please call 866-488-7386 for hours of operation.
Crisis/Hotlines

Adult Protective Services (APS)

Government
Hotline

Protects adults ages 60 and older and people with disabilities ages 18-59. Report abuse, active neglect, passive neglect, and self-neglect at this phone number.

Please call 866-800-1409 for hours of operation.
Crisis/Hotlines

The Josselyn Center

The Living Room

The Living Room is FREE and open to all adults 18+ who are experiencing an emotional or mental health crisis. Adults will be able to connect with a Peer Support Specialist and is located one block from public transportation.

Counties Served: Cook County, Lake County

Please call 847-441-5600 for hours of operation.
Crisis/Hotlines