Community Services Directory
Palatine and Surrounding Areas
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North Suburban Legal Aid Clinic

Nonprofit
Domestic Violence, Housing, Immigration

Free legal services for low income residents of suburban Cook County and Lake County for the areas of housing, immigration, and domestic violence. There are no income requirements for DV clients. Please contact us at (847) 737-4042 or info@nslegalaid.org before you come to the office in person.

Please call 847-737-4042 for hours of operation.
Housing & Shelter

Shelter, Inc.

Nonprofit
Emergency Group Homes

Shelter's Buckholz Group Home and Jennings Group Home for Girls provide emergency housing for youth ages 11-17 who are experiencing trauma due to abuse or neglect, or other family crises, such as homelessness, illness, or domestic violence. 24-hour Referral Line 847.255.8060 Learn more: https://www.shelter-inc.org/emergency-group-homes/

Monday-Sunday (24 Hours)
Housing & Shelter

Northwest Compass

Housing and Stabilization and Empowerment Services

A program that provides counseling and assistance to help stabilize a family’s current housing situation, as well as provide counseling and assistance for a variety of circumstances.

Please call 847-392-2344 for hours of operation.
Housing & Shelter

Hana Center

Immigration & Legal Service,

HANA Center’s HUD-certified counselors provide one-on-one counseling, workshops, and referrals to support limited English-speaking Korean Americans and multiethnic immigrants to obtain and maintain affordable housing and work toward achieving long-term housing goals. Focus areas include rental, pre-purchase, post-purchase, foreclosure prevention, budgeting/financial management, and assisting older adults to apply for public housing.

Monday - Friday
Housing & Shelter

JOURNEYS | The Road Home

Nonprofit
PADS Shelter Program

The PADS Shelter program runs from October 1st to April 30th each year. An active faith community will open its doors to pre-qualified JOURNEYS clients to provide a safe place to sleep, a warm dinner, and breakfast. Clients are allowed on site between 7:00PM and 7:00AM on the night the church serves as a shelter site. In order to gain access to the program, individuals seeking shelter must register and complete intake paperwork with JOURNEYS to be qualified for participation in the program. As part of the intake process, case managers work with the clients to assess needs and identify which programs they qualify for. Qualified clients are issued a PADS photo identification card to gain access to an available site on the nights they are awarded a slot. Currently, demand for shelter is greater than supply, as such, JOURNEYS awards slots through a lottery process for those interested in the program. **JOURNEYS continues to update information related to its shelter program(s). For the latest information, please check this website regularly.**

Please call 847-963-9163 for hours of operation.
Housing & Shelter

FamilyForward

Nonprofit
Rent Support, Financial Coaching & Mentoring, Support Services

Assisting low-income, employed families in the NW suburbs with a two-year program of rental assistance and mentoring to help working parents better manage household budgeting, increase their potential income, and move toward self-sufficiency.

Please call 847-342-0846 for hours of operation.
Housing & Shelter

JOURNEYS | The Road Home

Nonprofit
The Hope Center

The HOPE Center is a day resource center that provides free services to the homeless and those at risk of becoming homeless. Services include case management, job counseling, mental health counseling, and housing counseling, as well as healthcare and legal referrals. The HOPE Center is also where people register to use emergency shelters in the area. A Family Nurse Practitioner offers free healthcare on Thursdays, including help accessing prescriptions. If you need assistance, please call 847-963-9163 to speak with a case manager at JOURNEYS.

Please call 847-963-9163 for hours of operation.
Housing & Shelter

Shelter, Inc.

Nonprofit
Transitional Living Program

TLP supports young people ages 17-21 who are experiencing homelessness and aging out of the child welfare system. The goal of the two-year program is to provide support in a safe, stable home-like environment. Support services target education, employment, life skills, and social and emotional well-being. Learn more: https://www.shelter-inc.org/transitional-living-for-young-men/

Monday-Sunday (24 Hours)
Housing & Shelter

Shelter, Inc.

Nonprofit
Youth Experiencing Homelessness

YEH is for youths ages 14-24 without permanent housing. Services include finding appropriate housing, pregnancy and parenting support, counseling and life-skills training. All services are free, confidential, and voluntary. Learn more: https://www.shelter-inc.org/youth-experiencing-homelessness/

Monday-Sunday (24 Hours)
Housing & Shelter